We recently conducted linkage research for a client who wanted to understand the drivers of why people left their company (voluntary turnover) and employee engagement. We also helped them determine what makes managers effective and whether higher performing managers did a better job of retaining their employees. Taking the results of multiple surveys (engagement survey, exit survey) and other data (manager performance ratings and actual turnover) we helped them answer these questions.
One of the findings that immediately stuck out was the small difference in retention rates between managers of highly engaged and less engaged employees. However, when we looked at data over time, we see that the managers with more engaged employees had better retention rates. The long term impact of high performing managers on creating engaged and committed employees is substantial and in the short run may be missed. This is why it is important to try to integrate longitudinal data in your analysis when possible.
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